2019 Wolfsburg Crest Club Award Winners: Norm Reeves Volkswagen

February 7th, 2020 by

We at Norm Reeves Volkswagen are proud to announce that we won the Wolfsburg Crest Club Award.

Only dealers who meet the most rigorous Volkswagen sales and service standards gain the distinction of calling themselves recipients of this prestigious award. We’re thrilled to add our name to that list!

Let us tell you a little more about the award-winning service and sales experience we strive to provide our Mission Viejo, Rancho Santa Margarita, and Newport Beach customers with every single day.

Our Inventory

The first category of the Wolfsburg Crest Club Award is sales, and the first step to helping our customers drive home in the best car for them is keeping our lot full of the most popular models.

Whether you plan to take a Volkswagen Atlas to the mountains for a hike, the Tiguan to the beach for a day of sun, or the VW Passat on your commutes to and from work, we’ve got something to suit your needs.

View our inventory online now to see what catches your eye.

Customer Service

The next category for winning the Wolfsburg Crest Club Award is the Customer Experience Index (CEI). We strive to meet this by providing unmatched customer service to each and every customer that walks through our doors.

When you pay us a visit, our sales staff will make you feel like the only customer, even if our showroom is packed.

When our sales staff greets you, go ahead and tell them about what you need in your next Volkswagen. They’ll let you know all the models that fit your needs, as well as what available options and upgrades are available to enhance your experience.

When you’ve decided, head over to our finance center, where our staff will work with you 1-on-1 to secure your loan at a rate that works for you.

Service Center and Parts Department

Our dedication to great service doesn’t end when you drive off the lot in your new Volkswagen vehicle.

We invite you back when you reach important maintenance mile markers, so our on-site service center can help ensure the longevity of your vehicle. While our highly trained and certified technicians work on your car, we invite you to take advantage of our:

  • Comfortable lounge with leather chairs
  • Free coffee and refreshments
  • Complimentary Wi-Fi®
  • Computer stations
  • Children’s play area

We also provide you with complimentary loaner vehicles when needed and throw in a free car wash with all maintenance and repair visits. Our technicians promise to only use genuine Volkswagen parts, which we also sell in-shop and online.

If you’re due for service, schedule now through our simple online portal.

Experience a Wolfsburg Crest Club Award-Winning Dealership Today

If you want a taste of the sales and service experience that won us the Wolfsburg Crest Club Award, we welcome you to stop by Norm Reeves Volkswagen near Mission Viejo, Rancho Santa Margarita, and Newport Beach.

We’ll be happy to get you behind the wheel of a Volkswagen vehicle you’ll love. Contact us to schedule a test drive today.

Posted in New Inventory