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Google - Aug 11, 2026
I had an amazing experience at Norm Reeves Volkswagen and honestly couldn’t be happier with how everything was handled.
I was in a very difficult lease situation, upside down around $17,000 between the lease and excess mileage, and the team went above and beyond to help me find a solution. They were able to connect me with a great credit union and get me into a much better rate and term. What could have been an extremely stressful situation ended up being smooth and straightforward.
A huge thank you to Logan. He took time out of his busy morning to walk me through everything, never rushed me, never put me on the back burner, and never gave me the runaround. Everything was transparent, professional, and explained clearly from beginning to end.
My mother needed to come in to sign some of the paperwork, and they had everything prepared so well that she was in and out in about 15 minutes.
Farshad in finance was just as amazing. Professional, knowledgeable, efficient, and a pleasure to work with. The entire dealership was clean, welcoming, accommodating, and nothing but class.
I’ve purchased three vehicles from another dealership at the Auto Center and have referred around six friends and family members there over the years. After this experience, Norm Reeves Volkswagen has earned my business going forward, and I’ll absolutely be sending my friends and family here as well.
Beyond happy with the entire experience. It’s rare to find a dealership where you feel like people are actually trying to help you rather than just sell you something. Logan, Farshad, and the entire team earned my trust. Highly recommend them!