Customer Testimonials
Robert Yang was our salesperson and he was great! Walked out with my new Mom car, VW Atlas and I love it! Couldnāt be happier for the purchase and the experience!
Best dealership out there. I called Robert told him the car I was interested in online. Drove up from San Diego and Robert made sure the process was smooth and easy. It was the fastest I've ever been in and out of a car dealer while still being a satisfied customer. Thank you Robert and your team for helping me get my new car.
Robert is an amazing professional!
Second time purchasing a vehicle here and will come back in the future. Thanks to Robert Yang for excellent service!
Rigoberto is the best service consultant I have ever met. He genuinely cares for the customer and their car. He knows how to get to the issue and Rigoberto earns your trust. He great at communicating and he is a man of his word. Heās genuinely an honest and trustworthy man.
Bo was amazing. Great attitude, extremely knowledgeable, and great customer service skills.
My experience at Norm Reeves Volkswagen was fantastic! The entire staff was so accommodating and friendly. No one was pushy and seemed to really want to help you find a deal that works with your financial interests. I mostly dealt with Internet Manager Sean Vakili. He went above and beyond to create a deal that worked in my best interest. Additionally, he was extremely patient while I was making a decision. Logan in Finance was also wonderful and very helpful! This is my 2nd experience working with Norm Reeves and couldnāt be more complimentary of their service across the ...
Day Yang at NORM REEVES VW in Irvine did a great job showing my wife and I three 2023 and 2024 Jetta cars with the third Jetta a new 2024 with great features and drive way price.
APRIL DEAN !!! She helped me purchase my first car, and it was a nice one! She treated us with the utmost respect and was very caring and informative in the process. Hands down I recommendš¤š¼
I am glad of the trade-in deal we made yesterday at Norm Reeves Volkswagen Superstore. Particularly, the sales person we met was outstanding and the whole team that took us throughout the process. Very nice experience. Keep the good work up!
The sales personnel were very helpful. I was given a quote that was reasonable. During the sales process, each step was thoroughly explained.
I had a wonderful, easy, and fun experience buying a car from here. Everyone I interacted with was professional and friendly. Very happy with my Jetta and will definitely buy another VW from here in the future.
Extremely impressed with the service I received when purchasing my vehicle from this dealership. Omar made the entire process very easy and was also extremely helpful. I recommend anyone looking to purchase a vehicle to go check out this dealership.
Super smooth purchase of a beautiful new 2024 ID.4. Day Yang and the finance team took good care of me (and the car I decided to buy through text messaging Day). No haggling, just a good deal for all. š
Shout out to Jacob and his colleagues. We got a fantastic deal, extras, a great trade in and a no haggle buying experience. Highly recommend.
I had the best experience at Norm Reeves Volkswagen superstore in Irvine. Omar In sales, Sal The general sales manager, and Sean, the finance manager are AMAZING!!! They are so nice so accommodating so friendly they work with you to make sure that youāre happy and you get what you want. The whole process from start to finish was absolutely seamless. I couldnāt be happier with my purchase. If Youāre in The market to buy a vehicle seriously go to them because they will make your buying process so wonderful Memorable and enjoyable. I will definitely buy ...
I recently shared my experience with my purchase of a vehicle at Norm Reeves with the online experience which was awesome. However, by far, the best experience I had was the interaction with an employee by the name of Marshall Eiring. It has been an amazing opportunity to work with an outstanding professional. I have found Marshall to be attentive to customer service needs, highly responsive and respectful. Looks for ways to provide the right service before you even think to ask. Highly motivated to do the right thing for the customer. Overall one of the most professional, pleasant and ...