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Norm Reeves Volkswagen

Great experience at the dealership! I purchased a used car with Juan and the experience was smooth and easy, no funny games and force fed add-ons (those always ruin the customer experience). The experience was great, easy and quick. Not sure the “detailing team” is good but happy I got a great easy deal.

Great service, Robert was a great sales associate. Fast, and good prices

Excellent customer service provided by Robert Yang (sales)and Marshall (finance).

I am incredibly impressed with my buying experience. I walked in on a tight budget and Sean and Marshall MADE IT HAPPEN. Buying a car can be very stressful and anxiety inducing, but these guys really took on all the hard parts and led me in a direction I had so much peace in.

Very efficient and fast vendor gave a hand to buy my car. Day Yang Tks

Working with both sales and finance were easy

I want to thank everyone involved with making this happen! I needed to buy a car for my mother and Sal in sales and April in finance went above and beyond to help, they even had the car delivered to my house. I have purchased several cars in the past from other car companies, but I’ve never actually had this type of true honest and kind service before ever. It truly goes to show that everyone at VW really does care and loves their job. My mom is very happy! Thanks again guys!

Excellent service, as a result we left in our new car! Juan was very kind and tried to help at every stage of the deal! We hope for a long cooperation without complications! Also, special thanks to the guy who was at the signing of the contract, also very clearly tried to explain everything despite our difficulties in understanding the language! Thank you

I had a very good experience with these guys. I must admit that when Sam the sales manager called me and told me that if he was gonna give me a deal, I was hesitant because that’s what all dealer said. I am happy to admit that I was wrong he was very fair on the price of the car that I choose, and on the price of my trade, my sales guy was also very nice and Marshall Finance manager was also very good at explaining to me the finance products that were offered to me now because these guys were fair on the price of the car and on the price of the trade I had no problem buying the extras at the finance office because remember people the dealers have to make money as well. It has to go both ways. I want these guys to succeed and stay in business. I am very happy with my new 2024VW Tiguan for sure will come back when my lease is up in three years

Such an incredible group of people who work there. A whole different experience for me than any other place. Keep up the good work Norm Reeves VW

Robert Yang was our salesperson and he was great! Walked out with my new Mom car, VW Atlas and I love it! Couldn’t be happier for the purchase and the experience!

Best dealership out there. I called Robert told him the car I was interested in online. Drove up from San Diego and Robert made sure the process was smooth and easy. It was the fastest I've ever been in and out of a car dealer while still being a satisfied customer. Thank you Robert and your team for helping me get my new car.

Robert is an amazing professional!

Second time purchasing a vehicle here and will come back in the future. Thanks to Robert Yang for excellent service!

Rigoberto is the best service consultant I have ever met. He genuinely cares for the customer and their car. He knows how to get to the issue and Rigoberto earns your trust. He great at communicating and he is a man of his word. He’s genuinely an honest and trustworthy man.

Bo was amazing. Great attitude, extremely knowledgeable, and great customer service skills.

My experience at Norm Reeves Volkswagen was fantastic! The entire staff was so accommodating and friendly. No one was pushy and seemed to really want to help you find a deal that works with your financial interests. I mostly dealt with Internet Manager Sean Vakili. He went above and beyond to create a deal that worked in my best interest. Additionally, he was extremely patient while I was making a decision. Logan in Finance was also wonderful and very helpful! This is my 2nd experience working with Norm Reeves and couldn’t be more complimentary of their service across the board. Very happy customer! Thank you!

Day Yang at NORM REEVES VW in Irvine did a great job showing my wife and I three 2023 and 2024 Jetta cars with the third Jetta a new 2024 with great features and drive way price.

APRIL DEAN !!! She helped me purchase my first car, and it was a nice one! She treated us with the utmost respect and was very caring and informative in the process. Hands down I recommend🤙🏼

I am glad of the trade-in deal we made yesterday at Norm Reeves Volkswagen Superstore. Particularly, the sales person we met was outstanding and the whole team that took us throughout the process. Very nice experience. Keep the good work up!

The sales personnel were very helpful. I was given a quote that was reasonable. During the sales process, each step was thoroughly explained.

I had a wonderful, easy, and fun experience buying a car from here. Everyone I interacted with was professional and friendly. Very happy with my Jetta and will definitely buy another VW from here in the future.

Extremely impressed with the service I received when purchasing my vehicle from this dealership. Omar made the entire process very easy and was also extremely helpful. I recommend anyone looking to purchase a vehicle to go check out this dealership.

Super smooth purchase of a beautiful new 2024 ID.4. Day Yang and the finance team took good care of me (and the car I decided to buy through text messaging Day). No haggling, just a good deal for all. 😃

Shout out to Jacob and his colleagues. We got a fantastic deal, extras, a great trade in and a no haggle buying experience. Highly recommend.