Meet our Team

Each member of our team is passionate about our GM vehicles and dedicated to providing the 100% customer satisfaction you've come to expect from Norm Reeves Volkswagen Superstore. Whether you're shopping for a new or pre-owned vehicle or visiting our parts and service departments, you can count on our staff to provide one-on-one attention for a superior customer service experience.

Looking for employment? Join our winning team at Norm Reeves Volkswagen Superstore!

Meet the General Manager

Gen Balouev
General Manager
Gen Balouev

Meet the Sales Team

David Soracco
General Sales Manager
David Soracco
Sal De Alba
Sales Manager
Sal De Alba
Bob Alvarez
Sales Manager
Bob Alvarez
Kirk McCard
Used Car Manager
Kirk McCard
Chuck Howrey
Sales Consultant
Chuck Howrey
Robert Yang
Sales Consultant
Robert Yang
Andrew Johnson
Sales Consultant
Andrew Johnson
Michael Carter
Sales Consultant
Michael Carter
Jessica Spagnola
Sales Consultant
Jessica Spagnola
Michael Gainer
Sales Consultant
Michael Gainer
Gary Wills
Sales Consultant
Gary Wills
Peter Heisser
Sales Consultant
Peter Heisser
Jas Hira
Internet Sales Manager
Jas Hira
Andrei Maldareanu
Internet Sales Manager
Andrei Maldareanu
April Dean
Internet Sales Manager
April Dean
Josue Zavala
Sales Valet
Josue Zavala
Kevin Marks
Lease Retention Manager
Kevin Marks
Juan Castro
Sales Consultant
Juan Castro
Angel Bravo
Sales Consultant
Angel Bravo
Amir Maraghi
Sales Consultant
Amir Maraghi
Danny Cuevas
Sales Consultant
Danny Cuevas

Meet Our Finance Team

Jon Smiley
Finance Director
Jon Smiley
Guillermo Cobar
Special Finance
Guillermo Cobar

Meet Our Customer Care Team

Gary Hensley
Customer Relations Director
Gary Hensley
Dave Meriweather
Community Relations Specialist
Dave Meriweather
Vanessa Rojas
Lead Customer Care Representative
Vanessa Rojas
Sydney Spraggins
Customer Care Representative
Sydney Spraggins
Lyly Nguyen
BDC Service
Lyly Nguyen
Violet Ayala
BDC Service
Violet Ayala

VW Receptionist

Melissa Zier
VW Receptionist
Melissa Zier
Ofelina Garcia
VW Receptionist
Ofelina Garcia
Daisy Garcia
VW Receptionist
Daisy Garcia

Meet Our Service Team

Cesar Cruz
Service Manager
Cesar Cruz
Eddie Silva
Shop Foreman
Eddie Silva
Tom Brucks
Service Consultant
Tom Brucks
Raul Escamilla
Service Consultant
Raul Escamilla
Miguel Molina
Lead Service Valet
Miguel Molina
Ernesto Castellon
Service Valet
Ernesto Castellon
Dannali Arriaza
Service Cashier
Dannali Arriaza

Meet Our Parts Team

Mariela Robles
Parts Consultant
Mariela Robles
Erik Carrillo
Parts Consultant
Erik Carrillo
Ruben Bollas
Wholesale Parts Consultant
Ruben Bollas
Henry Maldonado
Parts Consultant
Henry Maldonado
Gen Balouev
General Manager
Gen Balouev
David Soracco
General Sales Manager
David Soracco
Sal De Alba
Sales Manager
Sal De Alba
Bob Alvarez
Sales Manager
Bob Alvarez
Kirk McCard
Used Car Manager
Kirk McCard
Chuck Howrey
Sales Consultant
Chuck Howrey
Robert Yang
Sales Consultant
Robert Yang
Andrew Johnson
Sales Consultant
Andrew Johnson
Michael Carter
Sales Consultant
Michael Carter
Jessica Spagnola
Sales Consultant
Jessica Spagnola
Michael Gainer
Sales Consultant
Michael Gainer
Gary Wills
Sales Consultant
Gary Wills
Peter Heisser
Sales Consultant
Peter Heisser
Jas Hira
Internet Sales Manager
Jas Hira
Andrei Maldareanu
Internet Sales Manager
Andrei Maldareanu
April Dean
Internet Sales Manager
April Dean
Josue Zavala
Sales Valet
Josue Zavala
Kevin Marks
Lease Retention Manager
Kevin Marks
Juan Castro
Sales Consultant
Juan Castro
Angel Bravo
Sales Consultant
Angel Bravo
Amir Maraghi
Sales Consultant
Amir Maraghi
Danny Cuevas
Sales Consultant
Danny Cuevas
Jon Smiley
Finance Director
Jon Smiley
Guillermo Cobar
Special Finance
Guillermo Cobar
Gary Hensley
Customer Relations Director
Gary Hensley
Dave Meriweather
Community Relations Specialist
Dave Meriweather
Vanessa Rojas
Lead Customer Care Representative
Vanessa Rojas
Sydney Spraggins
Customer Care Representative
Sydney Spraggins
Lyly Nguyen
BDC Service
Lyly Nguyen
Violet Ayala
BDC Service
Violet Ayala
Melissa Zier
VW Receptionist
Melissa Zier
Ofelina Garcia
VW Receptionist
Ofelina Garcia
Daisy Garcia
VW Receptionist
Daisy Garcia
Cesar Cruz
Service Manager
Cesar Cruz
Eddie Silva
Shop Foreman
Eddie Silva
Tom Brucks
Service Consultant
Tom Brucks
Raul Escamilla
Service Consultant
Raul Escamilla
Miguel Molina
Lead Service Valet
Miguel Molina
Ernesto Castellon
Service Valet
Ernesto Castellon
Dannali Arriaza
Service Cashier
Dannali Arriaza
Mariela Robles
Parts Consultant
Mariela Robles
Erik Carrillo
Parts Consultant
Erik Carrillo
Ruben Bollas
Wholesale Parts Consultant
Ruben Bollas
Henry Maldonado
Parts Consultant
Henry Maldonado